Swiss Wrist understands that buying a Luxury Swiss Watch in a local jewelery store,or over the Internet, can be an uneasy process. We strive to ensure that every one of our clients is fully at ease when making a purchase on our website.
Our level of communication is the first measure taken in order to solidify your comfort. Customer Service begins from the moment you find our website, and continues from there. Our Sales Staff is extremely knowledgeable and are happy to help and guide you through the process. We are available to answer even the simplest questions and to address the most far off concerns.
Due to the High Dollar Value of Purchases in this industry, many customers have concerns in regards to their personal, and payment information. Here at Swiss Wrist, we make use of the most secure payment methods ensuring that your purchase and all your information is 100% secure at all times. Payments can be made via Google Checkout, which is the Internet's most secure method of online credit card processing. We also utilize different methods such as the ability for customers to fax in their orders, and Bank Wire transfers (2% Discount is always applicable; we are passing on the savings incurred because there is no processing fee).
Every watch on our website is as described. We will spend the time necessary discussing any product you may be interested in. Due to the fact that purchases online are being made site unseen, we understand that some customers will have a certain amount of apprehension when looking to make a high dollar purchase via the Internet. It is for this reason that we instituted The Swiss Wrist Three Day Satisfaction Guarantee. This Guarantee allows each any every customer to make a risk free purchase.
Every purchase is subject to a Three Day Period where the buyer has ample time to ensure that they are 100% satisfied with their timepiece and that it is as advertised. We do not have any form of a restocking fee or shipping charge, therefore every purchase is 100% risk free. We want our clients to be fully at ease and comfortable when buying a watch. We simply ask that you refrain from casual shopping and only order those watches you are absolutely certain you want. We wish to ensure that all our customers are fully at ease with every aspect of their purchase. Please feel free to give us a call at 1-877-738-3811 with any questions or concerns.
Top Quality, the lowest Pricing, and great Customer service is what we represent. We look forward to helping you find the Timepiece you deserve.
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