Many of our customers have purchased a fine Rolex Watch based upon a life long desire to own a world class timepiece, yet they are truly unfamiliar with the inner workings of these pieces. Below we have included some informative facts which may answer some of your questions regarding the truly wonderful timepiece you have received. We also have included some suggestions in regards to the maintenance of your Rolex.
Setting Your Rolex Watch: The way you set your Rolex watch is as follows: First you must unscrew the crown which is the round stem which is on the side of the watch case by the three o’ clock position. When you have this unscrewed you will need to then pull out on the stem. You will feel the stem extend and at this point when you turn the stem, the hands of your watch will move allowing you to adjust the time. This time adjusting notch is the farthest position the stem will go. During the late 1980’s Rolex began production on the movement that is called "quick change" which then circulated from the 90’s to present. If you have purchased a watch from the 90’s your piece will have another position the stem can be put into that is closer to being screwed in (not as far out as the time adjusting position) in which you can rapidly change the date. You may need to play with the stem a bit to find this notch but once found you can rapidly adjust the date (watches from the 80’s do not have this feature in the case of ladies pieces). Before you have the stem entirely screwed back in, (it is important that you screw the stem in completely as this insures water resistance) there is a position that if you turn the stem you will hear the watch winding. You may wind your watch a few times after a period of non-use though this is not necessary. With any questions you may have please feel free to call us at 1-877-738-3811
It is important to understand that your Rolex runs from what is called an "automatic" movement. This means that your watch does not contain a battery but rather is sustained by an intricate hand made Swiss movement which receives its power from motion. What this means is that if you do not wear the watch, eventually it will stop running until the next time you begin wearing it when it again receives motion. If you wear your watch everyday, the piece should keep enough power to remain running for around a day or two off your wrist with ladies watches being slightly less as they are much smaller. In the event that you were to say wear the watch for a day after receiving it and then take it off for a day or so, the watch when you went to put it back on, would of course have stopped running. At that point all you would need to do is reset the piece and put it back on your wrist and it will again begin running. Picture your Rolex as having a power reserve which keeps it running for a limited period when not in motion – The more you wear the watch the more of a power reserve the piece will have. For example: In the event that you purchased a watch that is intended for special occasions only, when you set the watch and say wear it for the evening, after you take it off, because there is less power built up in the movement, the watch will stop running quicker than if it is an everyday watch. If you have any question about the above info please feel free to call us at 1-877-738-3811
Drawing on years of experience, it is our recommendation that though Rolex watches are marketed as "water resistant" and all pieces sold by Swiss Wrist are tested for water resistance, because of the fine nature of the piece we discourage our customers from making a practice of taking them in the shower or pool. This is because if for some reason the stem, which is the round mechanism found on the side of the case which is unscrewed to set the time, is not completely screwed down, water may leak into the movement which can damage the watch. The chances are incredibly slim that this will happen, but nonetheless it is our recommendation that if possible our customers refrain from taking their pieces in the water to avoid any unnecessary problems.
Your watch is under warranty for two years by Swiss Wrist. We employ watchmakers with extensive knowledge and training in regards to Rolex watches. If you have a problem with your watch during your time of warranty we recommend that you call in to us and arrange to send your piece back for us to examine, repair or adjust.
Lasting Relationships: Swiss Wrist wishes to cultivate lasting relationships with our customers. Here are some additional services we offer: Rolex watches can easily be customized which is one of our areas of expertise. If you have purchased a Rolex watch from us and wish to change the look or character of your piece please call us and we will help you decide how to enhance your watch. Some examples of this would be adding a diamond dial, diamond bezel or applying diamonds to the lugs of a watch. Many of our return customers continually upgrade or trade up their purchases. If you should send in your watch to us for an upgrade past the time of your warranty we will also inspect the movement, install whatever accessories you purchase, and polish up the piece for you.
Beyond the time of your warranty Swiss Wrist encourages you to send your watch to us for your servicing needs. Sending your watch to Rolex for service can be a process that as long as 4 months to complete. In addition to this they often charge much more money than we do for these services. Turn around time on your service is around two weeks. Here are the costs: Total service of your watch including complete lubrication of movement and extensive overhaul: $195 alone or add $80 for additional certified refinishing including hand detailing and ultrasonic cleaning to restore the piece’s exterior to absolute "like new" condition. Any additional parts your watch may need (unlikely) will be quoted out to you before being installed.
We realize that happy customers are customers who will return and refer others. As an existing customer, if you wish to refer another to us we will send you a check for $50 in our "luxury lunch on us" program. Simply have your friend or family member mention your name and we will mail a check to you for $50 so that you can have a fine lunch or dinner on us. Again, we look to earn your repeat business and look forward to servicing your watch needs in the future.
http://www.swiss-wrist.com/
Setting Your Rolex Watch: The way you set your Rolex watch is as follows: First you must unscrew the crown which is the round stem which is on the side of the watch case by the three o’ clock position. When you have this unscrewed you will need to then pull out on the stem. You will feel the stem extend and at this point when you turn the stem, the hands of your watch will move allowing you to adjust the time. This time adjusting notch is the farthest position the stem will go. During the late 1980’s Rolex began production on the movement that is called "quick change" which then circulated from the 90’s to present. If you have purchased a watch from the 90’s your piece will have another position the stem can be put into that is closer to being screwed in (not as far out as the time adjusting position) in which you can rapidly change the date. You may need to play with the stem a bit to find this notch but once found you can rapidly adjust the date (watches from the 80’s do not have this feature in the case of ladies pieces). Before you have the stem entirely screwed back in, (it is important that you screw the stem in completely as this insures water resistance) there is a position that if you turn the stem you will hear the watch winding. You may wind your watch a few times after a period of non-use though this is not necessary. With any questions you may have please feel free to call us at 1-877-738-3811
It is important to understand that your Rolex runs from what is called an "automatic" movement. This means that your watch does not contain a battery but rather is sustained by an intricate hand made Swiss movement which receives its power from motion. What this means is that if you do not wear the watch, eventually it will stop running until the next time you begin wearing it when it again receives motion. If you wear your watch everyday, the piece should keep enough power to remain running for around a day or two off your wrist with ladies watches being slightly less as they are much smaller. In the event that you were to say wear the watch for a day after receiving it and then take it off for a day or so, the watch when you went to put it back on, would of course have stopped running. At that point all you would need to do is reset the piece and put it back on your wrist and it will again begin running. Picture your Rolex as having a power reserve which keeps it running for a limited period when not in motion – The more you wear the watch the more of a power reserve the piece will have. For example: In the event that you purchased a watch that is intended for special occasions only, when you set the watch and say wear it for the evening, after you take it off, because there is less power built up in the movement, the watch will stop running quicker than if it is an everyday watch. If you have any question about the above info please feel free to call us at 1-877-738-3811
Drawing on years of experience, it is our recommendation that though Rolex watches are marketed as "water resistant" and all pieces sold by Swiss Wrist are tested for water resistance, because of the fine nature of the piece we discourage our customers from making a practice of taking them in the shower or pool. This is because if for some reason the stem, which is the round mechanism found on the side of the case which is unscrewed to set the time, is not completely screwed down, water may leak into the movement which can damage the watch. The chances are incredibly slim that this will happen, but nonetheless it is our recommendation that if possible our customers refrain from taking their pieces in the water to avoid any unnecessary problems.
Your watch is under warranty for two years by Swiss Wrist. We employ watchmakers with extensive knowledge and training in regards to Rolex watches. If you have a problem with your watch during your time of warranty we recommend that you call in to us and arrange to send your piece back for us to examine, repair or adjust.
Lasting Relationships: Swiss Wrist wishes to cultivate lasting relationships with our customers. Here are some additional services we offer: Rolex watches can easily be customized which is one of our areas of expertise. If you have purchased a Rolex watch from us and wish to change the look or character of your piece please call us and we will help you decide how to enhance your watch. Some examples of this would be adding a diamond dial, diamond bezel or applying diamonds to the lugs of a watch. Many of our return customers continually upgrade or trade up their purchases. If you should send in your watch to us for an upgrade past the time of your warranty we will also inspect the movement, install whatever accessories you purchase, and polish up the piece for you.
Beyond the time of your warranty Swiss Wrist encourages you to send your watch to us for your servicing needs. Sending your watch to Rolex for service can be a process that as long as 4 months to complete. In addition to this they often charge much more money than we do for these services. Turn around time on your service is around two weeks. Here are the costs: Total service of your watch including complete lubrication of movement and extensive overhaul: $195 alone or add $80 for additional certified refinishing including hand detailing and ultrasonic cleaning to restore the piece’s exterior to absolute "like new" condition. Any additional parts your watch may need (unlikely) will be quoted out to you before being installed.
We realize that happy customers are customers who will return and refer others. As an existing customer, if you wish to refer another to us we will send you a check for $50 in our "luxury lunch on us" program. Simply have your friend or family member mention your name and we will mail a check to you for $50 so that you can have a fine lunch or dinner on us. Again, we look to earn your repeat business and look forward to servicing your watch needs in the future.
http://www.swiss-wrist.com/
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